PBS Biotech Inc.
  • Technology
    • Vertical-Wheel >
      • MagDrive
      • AirDrive
    • Single-Use Assembly
    • Embedded Controller
    • Quality
  • Products
    • PBS MINI
    • PBS 3
    • PBS 15
    • PBS 80
    • PBS 500
  • Services
    • Cell Therapies
  • Guides
    • MINI User Manual and Application Guideline
    • MINI Troubleshooting
    • Bioreactor User Manuals
    • Bioreactor Troubleshooting
    • Bioreactor Software Release Notes
  • Resources
    • About Us >
      • Management Team
      • Advisory Board
      • International Distributors
      • Career Center
      • Contact
    • FAQs
    • Technical Videos
    • Technical Documents
    • Published Articles
  • PBS-MINI Catalogue
    • PBS-MINI Base Unit
    • PBS-MINI Single-Use Vessels
    • PBS-MINI Single-Use Vessels with Bottom Ports
    • PBS-MINI Power Distribution Cable
MINI Troubleshooting

​This page ​provides troubleshooting for use of the MINI base unit.

​
If you require further assistance, please email us at customer.service@pbsbiotech.com or call us at +1 (805) 482-7272.
​

power
I am having issues powering up the Base Unit
  • Verify that the Base Unit is plugged into a functional electrical outlet
  • If you are using a power strip or a surge protector, verify that its switch is also turned on
  • Unplug the Base Unit from the outlet and re-plug it into the outlet
​agitation
Note: The display gets updates from the motor several times per revolution and thus may result in the displayed rotational speed
oscillating between a few RPMs


I am having issues with agitation
  • Verify that the Base Unit is powered up properly
  • Verify that the Single-Use Vessel is sitting securely and all the way down in the Base Unit to ensure proper magnetic coupling
  • Verify that the Speed Adjust Dial is not in the off position
  • Visually determine any faults in the Vertical-Wheel Impeller
    • Look for any visible damage to the impeller
    • See if the impeller is rotating smoothly in its bearings
LED LIGHTS
The LED lights are not turning on or functioning properly
  • Verify that the Base Unit is powered up properly
  • Push down firmly on the LED Light Switch
DISPLAY & BUTTONS
The display buttons do not seem to do anything
  • The "SEL" and "RST" buttons are reserved for factory programming and are non-functional when it comes to normal operation of the Base Unit 

The display is showing something other than RPM such as "Pro Code", "End", or a three digit number
  • This occurs when the “SEL” button is pressed for a few seconds; the display will toggle back and forth between “Pro Code” and “000”, with subsequent presses of the "RST" button incrementally increasing "000" 
    • Entering different three-digit numbers does not do anything nor will any number be saved
    • To get out of this mode, press the “SEL” button and the screen will display “End” before returning back to main display

Home    |    Careers   |   Contact
© 2020 PBS Biotech, Inc. All rights reserved. PBS Biotech® is a registered trademark. PBS Biotech logos and "Vertical-Wheel" are trademarks of PBS Biotech, Inc. 
in the United States and other countries. All other trademarks are the sole property of their owners and should be respected as such.