MINI Troubleshooting
This page provides troubleshooting for use of the MINI base unit.
If you require further assistance, please email us at customer.service@pbsbiotech.com or call us at +1 (805) 482-7272.
power
I am having issues powering up the Base Unit
- Verify that the Base Unit is plugged into a functional electrical outlet
- If you are using a power strip or a surge protector, verify that its switch is also turned on
- Unplug the Base Unit from the outlet and re-plug it into the outlet
agitation
Note: The display gets updates from the motor several times per revolution and thus may result in the displayed rotational speed
oscillating between a few RPMs
I am having issues with agitation
oscillating between a few RPMs
I am having issues with agitation
- Verify that the Base Unit is powered up properly
- Verify that the Single-Use Vessel is sitting securely and all the way down in the Base Unit to ensure proper magnetic coupling
- Verify that the Speed Adjust Dial is not in the off position
- Visually determine any faults in the Vertical-Wheel Impeller
- Look for any visible damage to the impeller
- See if the impeller is rotating smoothly in its bearings
LED LIGHTS
The LED lights are not turning on or functioning properly
- Verify that the Base Unit is powered up properly
- Push down firmly on the LED Light Switch
DISPLAY & BUTTONS
The display buttons do not seem to do anything
The display is showing something other than RPM such as "Pro Code", "End", or a three digit number
- The "SEL" and "RST" buttons are reserved for factory programming and are non-functional when it comes to normal operation of the Base Unit
The display is showing something other than RPM such as "Pro Code", "End", or a three digit number
- This occurs when the “SEL” button is pressed for a few seconds; the display will toggle back and forth between “Pro Code” and “000”, with subsequent presses of the "RST" button incrementally increasing "000"
- Entering different three-digit numbers does not do anything nor will any number be saved
- To get out of this mode, press the “SEL” button and the screen will display “End” before returning back to main display